This Privacy Policy explains how VIBE – AI Video Generator ("VIBE", "we", "us") collects, uses and shares information when you use our mobile app and website at newaivideo.app (together, the "Service"). By using the Service, you agree to this policy.
Contents
1. Information we collect
Information you provide
- Account details — such as your email address or the sign-in identifier from Apple or Google, if you create an account.
- Content you submit — text prompts, photos and images you upload, and the videos you generate.
- Support messages — anything you send us when you contact support.
Information collected automatically
- Device & usage data — device model, operating system, app version, language, crash logs, and how you interact with features.
- Identifiers — app instance IDs and, where permitted, advertising identifiers.
- Purchase data — subscription status and transaction identifiers (we do not receive your full card number).
2. How we use your information
- To provide the Service — generating videos from your prompts and images.
- To process subscriptions, credits and purchases.
- To improve, troubleshoot and secure the app.
- To respond to support requests and send important service notices.
- To comply with legal obligations and enforce our terms.
3. AI providers & third parties
VIBE is a single app that connects you to leading AI video models. When you generate a video, your prompt and any uploaded image are transmitted to the relevant model provider (for example, the providers behind Google Veo, Sora, Kling, WAN and others) so they can produce your video. These providers process that content under their own terms and privacy policies.
We also work with service providers that help us run the app, including cloud hosting, crash reporting, analytics and subscription management. They may process data on our behalf and are bound to protect it. We do not sell your personal information.
4. Subscriptions & payments
Purchases are handled by the Apple App Store and Google Play, and may be managed for us by a subscription platform (such as RevenueCat). Billing is processed by Apple or Google — we receive confirmation of your subscription status, not your payment card details. You can manage or cancel your subscription in your App Store or Google Play account settings.
5. Analytics & cookies
Our website uses analytics (such as Google Analytics) to understand traffic and improve the experience. Analytics tools may set cookies or similar identifiers. You can control cookies through your browser settings. In the app, we use aggregated, privacy-respecting analytics to measure feature usage and stability.
6. Data retention
We keep your information for as long as your account is active or as needed to provide the Service, then for as long as required to meet legal, accounting or security obligations. You can request deletion of your account and associated data at any time (see your rights below).
7. Your privacy rights
Depending on where you live (for example, under the GDPR or CCPA/CPRA), you may have the right to access, correct, delete or export your personal data, to object to or restrict certain processing, and to withdraw consent. To exercise these rights, contact us at [email protected]. We will not discriminate against you for exercising them.
8. Children
VIBE is not directed to children under 13 (or the minimum age required in your country). We do not knowingly collect personal information from children. If you believe a child has provided us data, contact us and we will delete it.
9. Security & international transfers
We use technical and organizational measures to protect your information, though no method of transmission or storage is 100% secure. Because we and our providers operate globally, your information may be processed in countries other than your own, with appropriate safeguards where required by law.
10. Changes & contact
We may update this policy from time to time. We will post the new version here and update the "Last updated" date. Material changes may be highlighted in the app. If you have questions, contact us:
VIBE – AI Video Generator
Email: [email protected]